At Transat Auction we collect different types of information about our users for four main reasons:
- To provide personalized services and marketing to users;
- To help us to monitor and improve the services we offer;
- To sell advertising space on the site and personalized adverts. This helps us to keep the site free for people who visit it;
- In summary, we might use your information to:
Remember when you visit our websites and track your browsing patterns by using cookies (please see our cookies policy);
Place your anonymised information into audience segments to identify your interests so that we might serve you with advertisements and offers that will interest you;
Ensure any products or services you receive are correctly administered (including subscriptions);
Communicate with you by email, post, telephone, SMS text message, social media or mobile push message to let you know about any of our products, services or promotions (which, in some cases may be provided by third parties) but only according to the permissions you give us;
Ensure materials on our sites and applications are presented in the most effective manner for you and your computer or mobile device;
Collate and log numeric internet addresses to improve our sites and to monitor site usage. This allows us to assess and understand customer feedback and identify usage hotspots;
If you have subscribed to any of our services, we will use the information you provide to keep you updated on those services unless you have told us otherwise.
We will respect your privacy and you will only receive marketing communications from us and, if you agree, from other organizations we have carefully chosen. We will make sure it is clear when you can make these choices. For example, we have boxes you are able to tick to opt in if you want to receive marketing.
We may occasionally contact you with information or questions about your registration, your subscription account or postings, for example, with reminders, warnings or copyright requests.
We will be clear in our dealings with you as to what information we will collect about you and how we will use it.
Our sites are accessible via the internet. This means that people around the world who access our sites will be able to see anything you post on the sites, for example, comments about an article. We require all those who post comments upon our sites to abide by the spirit and letter of our house rules. If, for example, you were to write a defamatory comment on one of our articles we may be required by a court to disclose your personal data.
We invest in high-quality security and do our utmost to protect user privacy. The password you provide when registering with our sites is encrypted to ensure protection against unauthorized access to your personal information. However, it is worth remembering that no data transmission over the Internet can be entirely secure and therefore we cannot guarantee the security of your personal information and/or use of our site. Any information that you send is at your own risk and may be read by others. However, once we have received your personal information we use strict procedures to protect the security of your personal information.
What information do we collate?
When you interact with one of our services we will have gathered information when you register when you use our site through cookies or if you choose to reveal information in postings and when you enter sales promotions and competitions.
Certain services that we provide may involve us collecting extra information, such as where you are. This may apply to certain apps that you download, or which we provide. Therefore we retain information that can identify you (e.g. your name and address) and information that does not identify you (e.g. a visitor’s behavior patterns when they visit our sites).
Information that does not identify you is used to evaluate our site, ensure that our site and services run properly and ensure we are paid for advertising services we offer.
We may use this information in the following ways to provide our service(s) to you as a user of our sites to enhance your user experience, to carry out our obligations arising from any contracts entered into between you and us, to ensure that content from our sites is presented in the most effective manner for you and your device, to identify you when you visit our sites (including to assist with logging you in), to notify you about changes to our sites, to help diagnose problems with our server and to administer our sites.